Front Desk Opening Representative - 59th St
About The Position
Crunch is a No Judgment Gym that combines fitness and entertainment and aims to create a welcoming environment for members and guests. The Front Desk Opening Representative greets and assists members and guests, handles check-ins and inquiries, communicates club information, and helps maintain an organized front desk and positive club atmosphere. The role may also assist in retail, childcare, and other areas as needed, and complete projects delegated by club management. The position follows the required Sunday, Monday, and Tuesday shifts listed in the posting. Compensation is $17.00 per hour.
Requirements
- Fluent in English.
- Proficient reading and writing skills.
- Good communication skills.
- Strong customer service skills.
- At least 18 years of age.
- Experience in a fast-paced environment.
- Multitasking skills.
- High energy and patience.
- Ability to stand, walk, and move for extended periods.
Responsibilities
- Greet members and guests warmly and wish them well as they leave the club.
- Check in members and guests according to company procedures.
- Facilitate messages through club software during member check-in.
- Answer phones in a courteous, helpful, and professional manner.
- Communicate special events to members and guests.
- Maintain an atmosphere in which members feel welcome.
- Handle member requests or forward them to a manager.
- Maintain a professional disposition.
- Understand and follow company policies, procedures, and standards, including the Employee Handbook.
- Sell retail products when sold at the front desk.
- Schedule member service needs.
- Assist in retail, childcare, and other desks or areas as needed.
- Facilitate payment for member services according to company procedures.
- Know the club's facilities, services, and schedules.
- Keep the work area clean and organized.
- Assist with projects delegated by club management.
Benefits
- Complimentary CPR/AED recertifications.
- Group health insurance.
- Disability insurance.
- Life insurance.
- Vacation and holiday time-off benefits.
- Complimentary Crunch gym membership, provided the employee maintains full-time status.
- Discounts on services and products.
- Access to gym facilities and equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
