Front Desk Opening Shift

Healthtrax Fitness & Wellness•East Greenwich, RI

About The Position

The Front Desk Associate is the first point of contact for members, prospective members, and guests, helping create an exceptional experience through a friendly, positive attitude and strong customer service. The role opens the facility at 5 a.m. and handles front desk and administrative activities, including answering questions, resolving issues, checking in members, and processing new memberships as needed. The posted shift is 5 a.m.–11 a.m. daily. Sales commissions may be available for the right person. The posting gives compensation as $18.00 per hour.

Requirements

  • Strong communication and customer service skills.
  • Upbeat and positive attitude.
  • Passion for health and fitness.
  • Basic computer proficiency.
  • Reliable and prompt.

Nice To Haves

  • Previous customer service experience is preferred.

Responsibilities

  • Enthusiastically greet members, prospective members, and guests.
  • Provide a high level of customer service and effectively resolve member issues.
  • Handle front desk activities, including answering phones and checking in members.
  • Take prospective members on facility tours.
  • Ensure gym systems and processes are followed.
  • Enforce facility rules and regulations.
  • Help ensure the facility is clean and safe.
  • Perform administrative duties and process new memberships as needed.
  • Open the facility at 5 a.m.
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