Front Desk Night Audit
Dhillon Co.•Elko, NV
•$16 - $17•Onsite
About The Position
At IHG Hotels & Resorts, we create unforgettable guest experiences by delivering True Hospitality for Good—every guest, every stay, every shift. We are currently seeking a reliable and detail-oriented Front Desk Agent to join our Front Office team. This role is essential to ensuring smooth overnight operations, exceptional guest service, and accurate financial reporting while maintaining a safe and welcoming environment for our guests.
Requirements
- Previous hotel front desk or night audit experience preferred
- Strong attention to detail and accuracy
- Basic accounting or cash-handling experience a plus
- Ability to work independently and remain calm under pressure
- Excellent customer service and communication skills
- Reliability, punctuality, and professionalism
- Comfort working overnight shifts and flexible scheduling
Responsibilities
- Provide warm, professional guest service during overnight hours
- Perform nightly audit procedures and balance daily financial transactions
- Accurately close out the business day in the hotel PMS system
- Process guest check-ins and check-outs
- Handle guest inquiries, requests, and concerns with professionalism and care
- Prepare daily financial and operational reports
- Maintain front desk security and safety during overnight hours
- Communicate effectively with morning staff and management to ensure seamless transitions
Benefits
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- IHG® Hotel
- IHG employee travel and hotel discount program
- Supportive team environment
- Opportunities for growth within Front Office and hotel operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
