Front Desk Monitor

Associated Asset Management (AAM) • Greenwood, IN

1d • Onsite

About The Position

Sagebriar at Del Webb is an active adult community in Greenwood, Indiana, with homes, resort-style amenities, and social activities. The Front Desk Monitor provides reception and administrative support for on-site property operations. The role answers phone lines, supports staff and management, manages the front entrance and reception desk, and provides customer service to visitors and homeowners in person and over the phone.

Requirements

• Excellent customer service and communication skills.
• Ability to support administrative staff as needs change.
• Ability to elicit information from callers and visitors professionally and efficiently.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to work efficiently in a high-volume, fast-paced environment.
• Proficiency with computer programs and company database systems, including MS Office (Excel, Word, and Outlook), internet, and email systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced verbal and written communication skills and ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department and with other departments.

Responsibilities

• Provide receptionist support to on-site property needs and customer service to inbound callers, visitors, and vendors.
• Work with the On-site Community Manager to manage the front reception area and inbound calls and assist with administrative projects.
• Filter inbound calls and direct them appropriately.
• Greet visitors and homeowners and determine their immediate needs.
• Monitor pickups and deliveries.
• Assist with events.
• Perform other related duties as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed