Front Desk Monitor

Associated Asset Management (AAM) • Greenville, SC

2d

About The Position

The Front Desk Monitor provides receptionist and administrative support for on-site property needs at Del Webb Greenville. The role manages the reception desk and front entrance, answers and directs inbound calls, greets visitors and homeowners, and provides customer service in person and over the phone. The position works with the On-site Community Manager and administrative support staff, assists with administrative projects and events, and monitors pickups and deliveries.

Requirements

• Excellent customer service and communication skills.
• Ability to support administrative staff with changing needs.
• Ability to elicit information from callers and visitors professionally and efficiently.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high-volume, fast-paced environment.
• Ability to proficiently use computer programs and company database systems, including MS Office (Excel, Word, and Outlook), internet, and email systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced verbal and written communication skills, including the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department and with other departments.

Responsibilities

• Provide receptionist support for on-site property needs and customer service to inbound callers, visitors, and vendors.
• Work with the On-site Community Manager to manage the front reception area and inbound calls, and assist with administrative projects.
• Filter inbound calls and direct them appropriately.
• Greet visitors and homeowners and determine their immediate needs.
• Monitor pickups and deliveries.
• Assist with events.
• Perform other related duties as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed