Front Desk & Membership Sales Associate

The Camp Transformation Center•San Jose, CA

About The Position

Camp Berryessa is a high-energy group fitness community focused on helping people transform their lives through fitness, accountability, and support. The Front Desk & Membership Sales Associate joins the evening team in a hands-on role combining member service, membership sales, workout participation and support, facility cleaning, closing duties, and marketing assistance. The position is for someone who enjoys fitness, connecting with people, and contributing actively to the community. The role includes welcoming and checking in members and guests, handling questions and front desk administration, and building relationships that foster a welcoming and motivating atmosphere. Sales duties include contacting prospective members, scheduling introductory workouts and appointments, explaining memberships and programs, converting leads and trial participants, and supporting retention and referrals. The associate participates in group workouts and demonstrates exercises and modifications under the lead trainer's direction. They also help set up and put away equipment and contribute energy to classes. Daily facility duties include cleaning and sanitizing bathrooms, workout areas, equipment, and high-touch surfaces; restocking supplies; organizing equipment; and completing closing checklists. The role also supports social media content, promotions, community events, and marketing initiatives.

Requirements

  • Must be available for the entire 4:30 PM–8:30 PM shift.
  • Be actively involved in fitness and genuinely passionate about working out and maintaining an active lifestyle.
  • Be comfortable physically participating in workouts and demonstrating exercises in front of groups.
  • Have a friendly, outgoing personality and strong communication skills.
  • Be comfortable making outbound sales calls and following up with prospective members.
  • Be willing and able to perform daily cleaning duties, including bathroom cleaning.
  • Be dependable, punctual, organized, and self-motivated.

Nice To Haves

  • Previous sales, customer service, or fitness experience.
  • Bilingual English/Spanish.

Responsibilities

  • Welcome members and guests enthusiastically and positively.
  • Check members into classes and assist with questions.
  • Build relationships with members and create a welcoming, motivating atmosphere.
  • Handle daily front desk operations and administrative tasks.
  • Make outbound calls and send follow-up texts to prospective members.
  • Schedule introductory workouts and appointments.
  • Explain membership options, promotions, and fitness programs.
  • Help convert leads and trial participants into paying members.
  • Engage proactively with members to support retention and referrals.
  • Participate in group workouts and demonstrate exercises alongside the lead trainer.
  • Demonstrate proper exercise movements and modifications under the trainer's direction.
  • Bring energy, enthusiasm, and motivation to every class.
  • Assist with workout equipment setup, transitions, and breakdown.
  • Help create an engaging and positive workout experience for members.
  • Perform daily cleaning duties, including cleaning and sanitizing bathrooms, workout floors, common areas, equipment, and high-touch surfaces.
  • Sweep, mop, empty trash bins, restock bathroom supplies, and organize equipment.
  • Complete end-of-day cleaning and closing checklists.
  • Capture workout videos, photos, and member engagement content.
  • Assist with social media content creation, promotions, community events, and marketing initiatives.

Benefits

  • Bonus based on performance.
  • Fun, energetic, and supportive fitness community.
  • Opportunity to stay active while helping others reach their fitness goals.
  • Gain experience in fitness, sales, and community engagement.
  • Opportunity to grow with the team.
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