Front Desk Medical Receptionist

SB Clinical Practice Management•Patchogue, NY

22d•$20 - $25

About The Position

The medical receptionist supports the coordination of daily front-desk operations at Stony Brook Family and Preventive Medicine, helping maintain efficient workflow and patient care. The role includes welcoming and assisting patients, managing calls and appointments, processing check-in and check-out, maintaining accurate patient information, and coordinating with providers and other staff. The position is full-time in Lake Grove, NY, with eight-hour workdays, varying hours that include evening and occasional Saturday coverage. The listed pay range is $19.78–$24.72; compensation may vary based on experience, education, and market considerations.

Requirements

High school diploma or GED.
Strong organizational skills.
Strong verbal and written communication skills.
Excellent typing skills.
Friendly telephone etiquette.

Nice To Haves

Graduate of an accredited Medical Office Administration program.
Six months of experience as a Medical Receptionist in a high-volume physician practice.
One year of clerical experience.
Proficiency using an EMR and a practice management system.

Responsibilities

Perform receptionist duties, including answering, screening, and routing phone calls; take messages and ensure they are delivered appropriately.
Assess telephone calls for urgency and immediately refer urgent medical questions to a physician or nurse.
Maintain a clean and organized reception area.
Use the electronic medical record (EMR) and other systems for patient check-in and check-out, including verifying demographics and insurance, obtaining signatures, and ensuring required paperwork is completed.
Enter and scan patient data into the EMR.
Collect and process payments.
Coordinate patient flow by notifying providers of arrivals, delays, or backlogs and communicating with staff and patients as needed.
Schedule patient appointments and advise patients of required appointment documentation.
Schedule services or procedures as needed.
Obtain or retrieve referrals, authorizations, and eligibility verification as required.
Contact patients when physician schedules change or appointments need to be rescheduled.
Monitor office supply inventory, place orders, or advise the office manager of needed items.
Follow HIPAA guidelines at all times.
Provide additional night and weekend coverage as needed.
Update and maintain the integrity of client information.
Perform other duties as assigned by management.