Front Desk Executive Assistant

Ag Workers Insurance • Haltom City, TX

6d • Onsite

About The Position

The Front Desk Executive Assistant serves as the friendly face and voice of AgWorkers for visitors and callers and helps maintain building security by monitoring cameras and alerting staff to unusual circumstances or visitors. The role also supports mail and document processing and ensures materials are directed to their proper destinations. It reports to the Executive Administrative Assistant for the President/CEO.

This is a full-time position. The schedule is Monday through Thursday, 8:30 a.m. to 5 p.m., and Friday, 8:30 a.m. to 4 p.m. Overtime may occasionally be required.

Requirements

• High school diploma or equivalent.
• Effective and concise verbal communication.
• Phone skills.
• Strong listening skills.
• PC literacy, especially with Microsoft Office.
• Practiced data entry skills.
• Sensitive customer focus.

Responsibilities

• Greet and direct guests and delivery personnel.
• Maintain building security by discerning access.
• Monitor the camera system for outside activity.
• Answer switchboard calls and direct callers to the appropriate person.
• Process claims emails and direct them to the corresponding representative.
• Track mail supplies.
• Sort and organize policy payments.
• Create Dependent Removals profiles for Insureberry.
• Send cancellation and payment reminder texts to policyholders.
• Address and send birthday cards to the first 1,000 policyholders.
• Sort Insureberry emails.
• Mail policy refund checks and claims checks.
• Sort and enter data for annual proxies.
• Enter certified mail information in a Word document and send it out.
• Alert the appropriate staff member when visitors arrive.
• Review and distribute incoming faxes.
• Provide backup for scan room personnel.
• Comply with all policies and procedures in the Employee Handbook.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED