Executive Assistant/Front Desk

Wayside Youth & Family Support Network•Framingham, MA

7d•$19 - $21

About The Position

Wayside Youth & Family Support Network is hiring a full-time Executive Assistant/Front Desk team member at its Framingham site. The role supports a multidisciplinary team serving youth and families from a strengths-based perspective informed by diversity, equity, and inclusion. It provides a welcoming, calm presence for families, including those in crisis, and offers administrative support to the team and Wayside's Executive Leadership team. The salary range is $19.25 to $21.25 per hour, depending on experience. A $2,000 sign-on bonus is offered, with half paid after six months and half after one year of employment; the bonus is prorated for part-time employees.

Requirements

High school diploma or equivalent.
Computer literacy in Microsoft Office.
Strong written and verbal communication skills.
Ability to assess and manage risk.
Strong organization and time-management skills.
Ability to multitask.
Ability to connect with others and be approachable.
Ability to recognize what needs to be done to keep the office running and take initiative.
Energetic, friendly, and team-oriented approach.

Nice To Haves

One year of general office or secretarial experience.
Ability to work with youth with extensive behavioral care needs.
Experience with Electronic Medical Records and data tracking, and ability to read data reports.
Bilingual ability in Spanish, Portuguese, or Haitian Creole.

Responsibilities

Triage calls from families receiving services and connect them with team members who can respond.
Provide support to Wayside's Executive Leadership team.
Offer a warm, calm presence for families in crisis while connecting them with staff.
Collect data and prepare reports.
Provide administrative support, including managing and maintaining files, copying, faxing, and routing information appropriately.
Manage the monthly calendar.