Executive Assistant/Front Desk

Wayside•Framingham, MA

5d•Onsite

About The Position

Wayside Youth & Family Support Network is hiring a full-time Executive Assistant/Front Desk employee at its Framingham site. The position supports a multidisciplinary team serving youth and families from a strengths perspective and guided by principles of diversity, equity, and inclusion. The role provides support to the Executive Leadership team and helps families, including those in crisis, connect with appropriate staff. Compensation is $19.25 to $21.25 per hour, depending on experience, plus a sign-on bonus paid in two installments: half after six months of employment and half after one year, prorated for part-time employment.

Requirements

High school diploma or equivalent.
Computer literacy in Microsoft Office.
Strong written and verbal communication skills.
Strong organization and time-management skills.
Ability to multitask.
Ability to assess and manage risk.
Energetic, friendly, team-oriented, approachable, and skilled at connecting with people.

Nice To Haves

One year of general office or secretarial experience.
Ability to work with youth with extensive behavioral care needs.
Experience with Electronic Medical Records and data tracking, and ability to read data reports.
Bilingual in Spanish, Portuguese, or Haitian Creole.

Responsibilities

Triage calls from families receiving services and connect them with team members who can respond.
Provide support to Wayside’s Executive Leadership team.
Offer a warm, calm presence to families in crisis while connecting them with staff.
Collect data and prepare reports.
Provide administrative support, including managing and maintaining files, copying, faxing, and routing information appropriately.
Manage the monthly calendar.
Help keep the office running by identifying and completing needed tasks.