Front desk with dental experience

Casa Smiles•Coral gables, FL

12h

About The Position

Casa Smiles is seeking a friendly, experienced Front Desk Dental Receptionist to join its patient-focused dental practice in Coral Gables, Florida. The receptionist is the welcoming face of the practice, supporting patients and clinical staff while helping create a warm, personalized experience. Casa Smiles provides pediatric dentistry and orthodontic services and is committed to quality care and building lifelong healthy dental habits. The practice describes its team environment as supportive, with staff valued and empowered to grow.

Requirements

Prior dental front-desk or dental administrative experience.
Familiarity with dental practice management software, such as Dentrix, Eaglesoft, or similar.
Knowledge of dental insurance verification, billing, and claims processing.
Excellent communication and interpersonal skills with a patient-first attitude.
Strong organization and attention to detail, with the ability to multitask in a fast-paced environment.
Professional, reliable, and a team player.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Greet and check in patients, creating a warm and welcoming front-office experience.
Schedule, confirm, and manage patient appointments using dental practice management software.
Verify dental insurance benefits and process claims accurately and efficiently.
Collect co-pays, respond to billing inquiries, and manage patient accounts.
Answer multi-line phones, respond to patient inquiries, and manage recall outreach.
Maintain accurate patient records and ensure HIPAA compliance.
Coordinate with clinical staff to support smooth patient flow throughout the day.