Dental Front Desk with Billing and Insurance experience

Casa Smiles • Hialeah, FL

1d • Onsite

About The Position

4 Kids Dental is seeking a friendly, detail-oriented Dental Front Desk Specialist to welcome patients and support front desk operations at its Hialeah, Florida practice. The role is suited to someone who thrives in a fast-paced dental environment and has experience with billing and insurance. The practice describes itself as patient-centered, with a warm and welcoming atmosphere and a supportive team environment.

Requirements

• Previous dental front desk experience.
• Hands-on experience with dental insurance billing, claims submission, and EOBs.
• Familiarity with dental practice management software such as Dentrix, Eaglesoft, or similar.
• Strong knowledge of dental CDT codes and insurance coordination of benefits.
• Excellent communication and customer service skills.
• Strong organization and attention to detail, with the ability to multitask.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Greet and check in patients, manage appointment scheduling, and handle front desk operations.
• Verify dental insurance eligibility and benefits before patient appointments.
• Submit and follow up on dental insurance claims and handle claim denials.
• Process patient billing, collect co-pays, and manage accounts receivable.
• Coordinate treatment plan presentations and explain financial options to patients.
• Maintain accurate patient records and update demographic and insurance information.
• Answer phones, respond to patient inquiries, and manage recall and confirmation calls.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed