Front Desk Coordinator - Columbus

The Joint Chiropractic•Columbus, OH

21d•$16 - $18•Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for a customer-facing role in a retail healthcare clinic. The position supports patient experience, front office operations, and clinic growth by welcoming patients, managing clinic flow, promoting memberships, and assisting with scheduling and inquiries. The role also supports patient record maintenance, clinic marketing, and community outreach while helping maintain an organized clinic environment. The posting identifies this as a part-time position and lists compensation of $16–$18 per hour, depending on experience, with bonus potential and opportunities for future growth and development. The position is with a franchisee of The Joint Corp.; if hired, the franchisee is the employee’s only employer and independently sets employment terms, including wages and benefits, which may vary.

Requirements

High school diploma or equivalent required.
Strong phone, computer, and multitasking skills.
Energetic, motivated, and confident in a goal-driven environment.
Positive attitude with a team-oriented mindset.
Able to stand or sit for long periods and lift up to 50 pounds.

Nice To Haves

Minimum one year of customer service and sales experience preferred.
Office management or marketing experience is a plus.

Responsibilities

Greet and check in patients, providing a friendly and professional first impression.
Manage patient flow through the clinic in a timely, organized manner.
Present and sell wellness plans and membership packages confidently and accurately.
Support clinic sales goals by converting new and returning patients into members.
Answer phone calls and assist with appointment scheduling and patient inquiries.
Re-engage inactive members and maintain up-to-date patient records using POS software.
Assist with clinic marketing efforts and community outreach.
Maintain a clean, organized front desk and clinic environment.
Collaborate with team members and chiropractors to ensure a positive patient experience.