Front Desk Coordinator (General Submission)

Company3•New York, NY
•Onsite

About The Position

This general submission is for future consideration and is not for an existing opening. The company anticipates the role may become available in the near future and may contact applicants selected for further consideration. The Evening Front Desk Coordinator is part of the Facilities team at a Manhattan postproduction facility. As the first point of contact for clients, visitors, and deliveries during evening hours, the coordinator helps maintain a professional, welcoming environment and supports operations across departments. The role calls for a personable, organized, detail-oriented person who can multitask in a fast-paced, client-facing setting. The position is based on site in New York, NY. The listed pay is $20.00 USD per hour. The company describes benefits for eligible employees, which vary by employment category and hours worked. In the US, eligible part-time employees working 25 or more hours per week and full-time employees receive health, retirement, and insurance benefits and paid time off. Eligible project hires and part-time employees working fewer than 25 hours per week receive retirement and select insurance benefits, and health benefits where required by law.

Requirements

  • Experience working in an office environment or a similar administrative role.
  • Reliability and punctuality.
  • Meticulous attention to detail and strong multitasking abilities.
  • Initiative and ability to work independently.
  • Proficiency in MS Office, Microsoft Teams, and Google Docs.
  • Professional appearance and excellent interpersonal demeanor.
  • Strong written and verbal communication skills.
  • Ability to maintain confidentiality and handle sensitive information professionally.
  • Strong problem-solving skills and ability to remain calm under pressure.
  • Customer service orientation and focus on supporting clients and vendors.
  • Basic familiarity with office equipment such as copiers, printers, and scanners.
  • Ability to collaborate with a team and work effectively with multiple internal departments.
  • Flexibility to adjust the shift schedule with notice, including occasional weekends.

Responsibilities

  • Greet, welcome, and check in clients and guests according to current security protocols; orient new clients and notify staff of visitor arrivals.
  • Maintain visitor logs and issue access badges and keys as needed; reconcile badges and keys monthly.
  • Support clients in person, by email, and by phone, routing requests to appropriate departments for follow-up and resolution.
  • Maintain and update internal documents, logs, and spreadsheets.
  • Assist the Facility Producer with turning over and setting up edit rooms and offices.
  • Support the Client Services team with Theater client requests and help set up meetings and client screenings.
  • Send emails to clients and staff about events, maintenance, closures, and other matters.
  • Update the virtual whiteboard for the daily meeting and send a daily wrap-up email.
  • Handle general purchasing needs, accurately log purchases, track and reorder office supplies, and complete expense reports for review.
  • Report and coordinate maintenance or facility issues with the Facilities/Maintenance team during the shift.
  • Manage incoming and outgoing shipments, including logging and coordination.
  • Serve as a point of contact for evening-shift emergencies and follow company safety protocols.
  • Relay important internal announcements and updates to staff arriving during the evening shift.

Benefits

  • Comprehensive health, retirement, and insurance benefits and paid time off for eligible full-time US employees and eligible part-time employees working 25 or more hours per week.
  • Retirement and select insurance benefits for eligible project hires and US part-time employees working fewer than 25 hours per week; health benefits where required by law.
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