Front Desk Coordinator - Spring Hill, TN
About The Position
The Front Desk Coordinator works with a franchisee of The Joint Chiropractic, welcoming and assisting clinic members and patients while supporting sales and day-to-day clinic operations. The primary responsibility is to gain memberships and meet sales goals, with bonus incentive potential. The role involves educating patients about wellness offerings and services, presenting membership and visit-package options, and helping attract new patients through marketing and sales opportunities. The position is based in Spring Hill, Tennessee, with potential for work at multiple clinics. Starting pay is $17 per hour, plus potential bonus incentives. The franchisee is the employer and independently determines employment terms, including wages and benefits.
Requirements
- High school diploma or equivalent (GED).
- At least one year of previous sales experience.
- Strong phone and computer skills.
- Ability to prioritize and perform multiple tasks.
- Strong customer-service orientation and effective communication with members and patients.
- Ability to work cohesively with others in a fun, fast-paced environment.
- Ability to stand and/or sit for long periods of time.
- Ability to lift up to 50 pounds.
- Driven, self-motivated, proactive, goal-oriented, and willing to learn and grow.
Nice To Haves
- Office management experience.
- Marketing experience.
Responsibilities
- Provide excellent service to members and patients.
- Gain memberships to meet sales goals and confidently present and sell memberships and visit packages.
- Greet members and patients upon arrival and check them in to see the Chiropractor.
- Answer phone calls and use strong phone and computer skills in clinic operations.
- Complete point-of-sale transactions and keep patient accounts current and accurate.
- Educate patients about wellness offerings and services, including sharing personal chiropractic experiences and stories.
- Participate in marketing and sales opportunities to help attract new patients.
- Re-engage inactive members and stay updated on membership options, packages, and promotions.
- Manage patient flow through the clinic in an organized manner.
- Recognize and support team goals and maintain positive relationships with team members.
- Maintain clinic cleanliness and workspace organization.
- Keep management apprised of member concerns and follow managers’ policies, procedures, and direction.
- Continue learning and growing, and accept constructive criticism positively.
- Uphold the company’s core values of trust, integrity, excellence, respect, and accountability.
Benefits
- Bonus incentive potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
