Front Desk Coordinator - Asheville, NC

The Joint Chiropractic•Asheville, NC

8d•$15 - $19•Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their caring team. This role offers opportunities for career growth and advancement within the company. The ideal candidate will have a passion for health and wellness, enjoy sales, and possess a goal-oriented mindset. The company provides world-class service to its patients and is looking for individuals who can contribute to advancing chiropractic care in the wellness industry. This position is available at multiple locations, including South Asheville, West Asheville, North Asheville, and Johnson City, with both full-time and part-time opportunities.

Requirements

Have a high school diploma or equivalent (GED).
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Nice To Haves

Driven to climb the company ladder!
Possess a winning attitude!
Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Manage the flow of patients through the clinic in an organized manner.
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Confident in presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.