Front Desk Coordinator - High Point, NC

The Joint Chiropractic•High Point, NC

1d•$17 - $17•Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for its High Point, North Carolina clinic. This customer-facing role supports the patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting. The coordinator greets patients, manages clinic flow, supports sales of wellness plans and memberships, handles calls and scheduling, maintains patient records, and assists with marketing and community outreach. The role is part-time and requires availability throughout the week, including Saturdays.

Requirements

High school diploma or equivalent.
Strong phone, computer, and multitasking skills.
Energetic, motivated, and confident in a goal-driven environment.
Positive attitude and team-oriented mindset.
Ability to stand or sit for long periods and lift up to 50 pounds.
Availability part-time throughout the week, including Saturdays.

Nice To Haves

Minimum one year of customer service and sales experience preferred.
Office management or marketing experience is a plus.

Responsibilities

Greet and check in patients, providing a friendly and professional first impression.
Manage patient flow through the clinic in a timely and organized manner.
Present and sell wellness plans and membership packages confidently and accurately.
Support clinic sales goals by converting new and returning patients into members.
Answer phone calls and assist with appointment scheduling and patient inquiries.
Re-engage inactive members and maintain up-to-date patient records using POS software.
Assist with clinic marketing efforts and community outreach.
Maintain a clean and organized front desk and clinic environment.
Collaborate with team members and chiropractors to ensure a positive patient experience.