Front Desk Coordinator - Joplin, MO

The Joint Chiropractic•Joplin, MO
•$18 - $20•Onsite

About The Position

The Joint Chiropractic is seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator for its Joplin, Missouri clinic. This customer-facing role supports patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting. The role is advertised as full-time or part-time, but the posting also describes the position as full-time. Employment is with an independent franchisee of The Joint Corp., which sets its own terms of employment, including wage and benefit programs.

Requirements

  • High school diploma or equivalent required.
  • Strong phone, computer, and multitasking skills.
  • Energetic, motivated, and confident in a goal-driven environment.
  • Positive attitude and team-oriented mindset.
  • Must be able to stand or sit for long periods and lift up to 50 pounds.

Nice To Haves

  • At least one year of customer service and sales experience is preferred.
  • Office management or marketing experience is a plus.

Responsibilities

  • Greet and check in patients, providing a friendly and professional first impression.
  • Manage patient flow through the clinic in a timely and organized manner.
  • Present and sell wellness plans and membership packages confidently and accurately.
  • Support clinic sales goals by converting new and returning patients into members.
  • Answer phone calls and assist with appointment scheduling and patient inquiries.
  • Re-engage inactive members and maintain up-to-date patient records using POS software.
  • Assist with clinic marketing efforts and community outreach.
  • Maintain a clean, organized front desk and clinic environment.
  • Collaborate with team members and chiropractors to support a positive patient experience.

Benefits

  • Opportunities for future growth and development.
  • Bonus potential is mentioned, but the posting includes a placeholder and does not confirm whether it is offered.
  • The posting describes the role as offering the stability of a full-time role, while also listing full-time or part-time.
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