Front Desk Closer

CLUB4 FITNESS•Harvey, LA
•Onsite

About The Position

The Front Desk Closer is the first point of contact for members and is responsible for dependable, punctual service and closing the fitness center’s staffed hours. The role helps ensure the facility runs smoothly through closing and maintains a high standard of member service. This is a part-time, hourly, non-exempt position with late evening weekday hours, Monday through Friday from 3:00 p.m. to 11:00 p.m. The position is located in Harvey, Louisiana, and reports to the General Manager or Assistant General Manager.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Ability to handle cash deposits and manage inventory.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Punctuality and reliability.
  • Ability to work Monday through Friday from 3:00 p.m. to 11:00 p.m.
  • Ability to stand for extended periods, lift and carry up to 50 pounds, bend, stoop, and reach overhead, handle cleaning chemicals and equipment, and work in a noisy environment.

Nice To Haves

  • Some college education.
  • Customer service experience in a fitness or hospitality environment.

Responsibilities

  • Close the fitness center’s staffed hours promptly at 11:00 p.m. Monday through Friday.
  • Close and secure all cash deposits.
  • Clean common areas, locker rooms, and equipment as much as possible before closing.
  • Greet members in a friendly and professional manner.
  • Ensure members and guests check in appropriately.
  • Assist members with account issues and answer general questions.
  • Count inventory and report discrepancies to management.
  • Perform additional tasks as needed.
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