Front Desk Closer

CLUB4 FITNESS•Lake Charles, LA

About The Position

The Front Desk Closer is the first point of contact for members and is responsible for providing friendly, professional service while helping keep the fitness center operating smoothly through the close of staffed hours. The role includes closing duties, securing cash deposits, cleaning common areas, locker rooms, and equipment as possible, assisting members and guests, and monitoring inventory. The position is part-time and requires working Monday through Friday from 3:00 p.m. to 11:00 p.m. at The Club in Lake Charles, Louisiana.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Ability to handle cash deposits and manage inventory.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Punctuality and reliability.
  • Availability to work Monday through Friday from 3:00 p.m. to 11:00 p.m.
  • Ability to stand for extended periods, lift and carry up to 50 pounds, bend, stoop, and reach overhead.
  • Ability to handle cleaning chemicals and equipment and work in a noisy environment.

Nice To Haves

  • Some college.
  • Customer service experience in a fitness or hospitality environment.
  • Passion for fitness and providing exceptional customer service.

Responsibilities

  • Close the fitness center's staffed hours promptly at 11:00 p.m. Monday through Friday.
  • Close and secure all cash deposits.
  • Clean common areas, locker rooms, and equipment as much as possible before closing.
  • Greet members in a friendly and professional manner.
  • Ensure members and guests check in appropriately.
  • Assist members with account issues and answer general questions.
  • Count inventory and report discrepancies to management.
  • Perform additional tasks as needed.
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