Front Desk Closer

CLUB4 FITNESS•McKinney, TX
•Onsite

About The Position

The Front Desk Closer is the first point of contact for members and is responsible for providing friendly, professional service while helping ensure the fitness center runs smoothly through the close of staffed hours. The role requires punctuality, dependability, and accurate, efficient completion of closing tasks. The position is part-time, hourly, and non-exempt, with late-evening weekday hours and weekend availability.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Ability to handle cash deposits and manage inventory.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Punctuality and reliability.
  • Availability Monday through Friday from 4:00 p.m. to 11:00 p.m.; Friday hours are listed as 4:00 p.m. to 9:00 p.m.
  • Weekend availability for shifts that may include opening and closing duties.
  • Ability to stand for extended periods, lift and carry up to 50 lbs, bend, stoop, reach overhead, handle cleaning chemicals and equipment, and work in a noisy environment.

Nice To Haves

  • Some college education.
  • Customer service experience in a fitness or hospitality environment.
  • Passion for fitness and providing exceptional customer service.

Responsibilities

  • Close the fitness center’s staffed hours promptly, typically at 11:00 p.m. on weekdays and 9:00 p.m. on Fridays.
  • Be available for weekend shifts, including opening and closing shifts.
  • Close and secure cash deposits.
  • Clean common areas, locker rooms, and equipment as much as possible before closing.
  • Greet members in a friendly and professional manner.
  • Ensure members and guests check in appropriately.
  • Assist members with account issues and answer general questions.
  • Count inventory and report discrepancies to management.
  • Perform additional tasks as needed.
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