Front Desk Clerk - Home2 Suites
About The Position
The Front Desk Clerk is the first point of contact for hotel guests and helps create a welcoming, exceptional stay. The role manages guest bookings, check-ins, check-outs, and inquiries; answers phones and processes transactions; and works with other departments to fulfill guest requests. The clerk also takes on additional responsibilities as needed to support the team and keep operations running smoothly. The position requires frequent standing and walking, as well as sitting, bending, climbing, and reaching, for up to 90% of the day, with occasional lifting of up to 60 pounds.
Requirements
- Ability to remain active on the job, including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the day.
- Ability to occasionally lift up to 60 pounds.
- Availability for weekends and holidays during peak times is requested.
Responsibilities
- Greet guests warmly and help them feel welcome upon arrival.
- Manage bookings, check-ins, check-outs, and guest inquiries.
- Answer phones and process transactions.
- Collaborate with hotel departments to meet guest requests and provide service.
- Take on additional responsibilities as needed to support the team.
Benefits
- Bi-weekly pay
- Flexible scheduling
- College tuition and driver’s education reimbursement
- Employee discount programs
- Opportunities for career growth and promotion from within
- 401(k) program with company match, subject to eligibility requirements
- Medical, dental, and vision benefits for eligible full-time employees, after the required waiting period
- Referral program with rewards
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
