Front Desk Clerk
Hilton Grand Vacations•Daytona Beach Shores, FL
•Onsite
About The Position
Hilton Grand Vacations is seeking a Front Desk Clerk for Dolphin Beach Club Resort in Daytona Beach, Florida. The role supports guests and owners by assisting with arrivals, check-in and check-out, payments, requests, and front desk operations. The position requires proficient English, the ability to manage and prioritize multiple responsibilities, six months of customer service experience, and open and flexible availability, including weekends and holidays.
Requirements
- Proficient English language skills.
- Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
- Six months of customer service experience.
- Open and flexible availability, including weekends and holidays.
Responsibilities
- Greet guests and owners upon arrival.
- Check guests in and out.
- Generate folios and collect payments.
- Receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel.
- Prepare and consistently restock the front desk with supplies, including arrival packets and area information.
- Answer phones and direct calls.
- Perform other duties as assigned by the leader.
Benefits
- Driven compensation
- Recognition programs and rewards
- Discounted travel rates
- 401(k) program with company match
- Paid time off and paid sick days
- Tuition reimbursement programs
- Learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
