Front Desk Clerk

Equity LifeStyle Properties•Harlingen, TX
•Onsite

About The Position

ELS is hiring a Front Desk Clerk at Tropic Winds RV Resort in Harlingen, Texas. The role provides customer service to support memorable experiences for guests and residents, serving as a liaison for the property and helping maintain efficient office operations.

Requirements

  • High school diploma or equivalent experience.
  • At least 1 year of customer service experience with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

Responsibilities

  • Provide guests and residents with property information and respond to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms.
  • Communicate with the Property Manager to address inquiries promptly and professionally.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) employer match.
  • Paid vacations, holidays, and sick time.
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