PT Evening Front Desk Clerk

Holiday Inn Express McCook • McCook, NE

26d

About The Position

Holiday Inn Express in McCook is seeking a friendly and organized part-time Front Desk Clerk to provide excellent customer service to hotel guests. The role handles guest check-ins and check-outs, answers and routes calls, and completes a variety of administrative tasks. The successful candidate has strong communication and customer service skills and can work efficiently in a fast-paced environment. Evening and weekend shifts are required. Duties also include helping with laundry folding and light cleaning of public areas.

Requirements

• Strong communication and customer service skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and property management systems.
• Fluency in English.

Nice To Haves

• Additional language skills.

Responsibilities

• Handle guest check-ins and check-outs, including verifying reservation details and collecting payment.
• Answer and route calls, take messages, and transfer calls as needed.
• Complete administrative tasks such as scheduling tours and activities, managing mail and packages, and maintaining accurate records.
• Keep the front desk area clean and organized.
• Provide customer service by assisting guests with questions and needs and handling complaints and concerns.
• Help fold laundry and perform light cleaning of public areas.
• Perform other duties as assigned.

Benefits

• Competitive pay.
• Paid time off.
• Professional development opportunities.
• Positive and supportive work environment.
• IHG hotel discounts.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed