Front Desk Clerk- Float Pool
Henry Ford Health•Troy, MI
About The Position
As a Customer Service Representative, you will be the first point of contact for patients and visitors, providing a welcoming and efficient experience while supporting the administrative and clerical needs of a medical setting. You will work with patients, healthcare providers, and insurance companies to facilitate healthcare delivery and support patient satisfaction and operational efficiency. The position is contingent and supports an assigned area.
Requirements
- High school diploma equivalency or one year of applicable cumulative job-specific experience.
Responsibilities
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations and precertification.
- Complete medical record release requests and schedule or confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile daily reports and deposits for accuracy.
- Provide general office and clerical support to the assigned area.
Benefits
- Opportunities for career growth and collaboration with dedicated professionals.
- A learning environment that encourages personal and professional development.
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What This Job Offers
Education Level
High school or GED
