Front Desk Clerk - Desert Isle

Hilton Grand Vacations•Palm Springs, CA
•$21 - $21

About The Position

As a Front Desk Clerk, you will help create an appealing atmosphere and provide warm, friendly service to guests and owners. The position includes welcoming arrivals, handling check-ins and check-outs, processing payments, coordinating requests with the appropriate departments, maintaining front-desk supplies, and answering and directing phone calls. The hourly rate is $20.62–$20.70, based on experience.

Requirements

  • Professional demeanor.
  • Basic computer skills.
  • Proficiency in English, verbally and in writing.
  • Open and flexible availability, including weekends and holidays.
  • Ability to multitask and prioritize responsibilities.

Responsibilities

  • Greet guests and owners on arrival.
  • Check guests in and out.
  • Generate folios and collect payments.
  • Receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel.
  • Prepare and consistently restock the front desk with supplies, including preparing arrival packets and area information.
  • Answer phones and direct calls.

Benefits

  • Team Member Travel Program with deeply discounted rates
  • Recognition programs and rewards
  • 401(k) program with company match
  • Paid time off and paid sick days
  • Perks At Work employee pricing platform
  • Employee Assistance Program supporting physical and mental well-being
  • Tuition reimbursement programs
  • Learning and advancement opportunities
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