Front Desk Clerk/Park Ranger
Equity LifeStyle Properties•Eustis, FL
•Onsite
About The Position
ELS is hiring a Front Desk Clerk/Park Ranger in Eustis, Florida. The role provides customer service to guests and residents and supports the efficient operation, safety, and upkeep of the property. The position also patrols the property, documents violations and safety concerns, and follows up on outstanding issues.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
- Willingness to work a flexible schedule, including weekends and holidays.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
- Patrol the property to identify violations and safety concerns.
- Document findings with photographs and issue violation notices.
- Maintain violation records and tracking reports.
- Inspect buildings, amenities, and common areas for compliance and upkeep.
- Communicate observations and follow up on outstanding issues and violations.
Benefits
- Medical, dental, and vision plans.
- A generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
