Front Desk Clerk/Park Ranger

Equity LifeStyle Properties, Inc. • Thonotosassa, FL

1d

About The Position

ELS is hiring a Front Desk Clerk/Park Ranger in Eustis, Florida. The role provides customer service to guests and residents, helping create excellent and memorable experiences. It also involves patrolling the property, identifying violations and safety concerns, documenting findings, and following up on outstanding issues.

Requirements

• High school diploma or equivalent experience.
• At least 1 year of customer service experience and exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• Willingness to work a flexible schedule, including weekends and holidays.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.
• Patrol the property to identify violations and safety concerns.
• Document findings with photographs and issue violation notices.
• Maintain violation records and tracking reports.
• Inspect buildings, amenities, and common areas for compliance and upkeep.
• Communicate observations and follow up on outstanding issues and violations.

Benefits

• Medical, dental, and vision plans.
• 401(k) employer match.
• Paid vacations, holidays, and sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED