Front Desk Attendant

Mountainside Fitness • Peoria, AZ

1d • Onsite

About The Position

Mountainside Fitness is seeking a warm, welcoming, and dependable Front Desk Attendant for its upscale health club. The attendant serves as a friendly, professional first point of contact, assists members and guests, and helps create a positive experience during each visit. The role includes member check-in and customer service, basic equipment assistance, club safety and cleanliness, and routine administrative tasks.

The position requires dependable attendance, professional communication, and the ability to complete assigned tasks consistently. Applicants must be at least 16 years old, able to lift at least 30 pounds, maneuver throughout the club and its equipment, and perform assigned cleaning tasks. CPR certification is required within 30 days of the start date and is sponsored by Mountainside Fitness at no cost. Successful completion of Manage Staff training, drug testing, and the Mountainside Training Program is also required.

Requirements

• Must be at least 16 years old.
• Must be able to lift a minimum of 30 pounds.
• Must be able to maneuver throughout the club and around equipment.
• Must be physically able to complete assigned cleaning tasks.
• CPR certification is required within 30 days of the start date.
• Must successfully complete Manage Staff training, drug testing, and the Mountainside Training Program.
• Strong interpersonal skills and ability to build rapport with a diverse membership.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Problem-solving and conflict-resolution skills.
• Self-motivated and proactive, with initiative to seek out additional duties.
• Dependability and consistency, including punctuality, attendance at meetings, and completion of assigned tasks.
• Ability to communicate professionally and effectively with managers, co-workers, and members.
• Ability to provide basic equipment assistance and operate basic office equipment.
• Ability to perform simple mathematical functions.

Nice To Haves

• Previous experience in customer service, front desk, or a related field is preferred.

Responsibilities

• Greet and check in members and guests, creating a welcoming first impression.
• Respond promptly and professionally to guest needs, requests, and concerns.
• Communicate relevant guest information to appropriate departments in a timely manner.
• Provide basic equipment orientation and assistance to members as needed.
• Uphold and enforce club safety policies.
• Maintain a professional, conservative appearance in accordance with the club dress policy.
• Complete assigned cleaning tasks to help maintain a clean and safe environment.
• Operate standard office equipment, including phones, computers, and copy machines.
• Perform basic math functions related to daily operations.
• Complete tasks and assignments consistently and thoroughly, communicating concerns to management.
• Arrive on time, attend meetings, complete assigned tasks, and communicate concerns and messages to managers.

Benefits

• Complimentary gym membership and personal training discounts.
• Onsite childcare.
• Consistent schedules that stay the same week to week.
• Flexible pay for hourly employees, with access to earnings when needed.
• Growth opportunities, with General Managers promoted from within.
• Mountainside Fitness sponsors the required CPR certification at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed