Front Desk Attendant
About The Position
Chasing Aces, located in Bossier City, LA, is pleased to announce an excellent career opportunity for a full-time Front Desk Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. Chasing Aces Golf is Shreveport's premier entertainment and golfing venue, offering a diverse range of experiences suitable for all. Our facilities include state-of-the-art driving range bays, a nine-hole LED Smart Course, and an 18-hole miniature putting course. We are committed to providing an exceptional social golfing experience, blending premium facilities with engaging social events in an environment designed for fun, learning, and unforgettable moments. As a Front Desk Attendant, you’ll be the first point of contact for guests, setting the tone for a memorable experience. This role involves welcoming guests, managing check-ins, handling reservations, and ensuring a smooth start to their visit. Ideal candidates are energetic, personable, and efficient, creating a welcoming environment while keeping operations running seamlessly.
Requirements
- Prior customer service, front desk, or hospitality experience preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, high-energy environment.
- Comfortable handling cash and electronic payments.
- Positive attitude and ability to engage with guests of all ages.
- Must be able to stand for extended periods and work in a dynamic setting.
- Availability to work evenings, weekends, and holidays as needed.
Responsibilities
- Greet guests warmly and provide a friendly, engaging welcome.
- Assist with check-in, including managing waitlists and reservations.
- Explain gameplay options, membership programs, and pricing.
- Process payments accurately and efficiently.
- Communicate estimated wait times and direct guests accordingly.
- Maintain a clean and organized check-in area.
- Answer guest inquiries regarding venue activities, menu offerings, and policies.
- Work closely with the Guest Services team to ensure a seamless experience.
- Uphold service and hospitality standards to enhance guest satisfaction.
Benefits
- Competitive pay and tips.
- Fun, team-oriented work environment.
- Opportunities for growth and career advancement.
- Discounts on food, drinks, and venue experiences.
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
