Guest Services - Front Desk Attendant - TownePlace Suites, Westport, MA

Lafrance Hospitality • Westport, MA

1d • $16 - $18

About The Position

TownePlace Suites by Marriott in Westport, Massachusetts is seeking a guest-focused Front Desk Attendant. The position offers a friendly work environment, cross-training, mentorship, and opportunities for career growth. The schedule is part-time, with 3–11 PM shifts, two to three shifts per week, and weekend availability is needed. Pay is $16–$18 per hour. Marriott hotel experience is a plus but is not required.

Requirements

• Customer service experience.
• Attention to detail.
• Reliability.
• Ability to work independently and as part of a team.
• Weekend availability.

Nice To Haves

• Marriott hotel experience.

Responsibilities

• Maintain a warm, welcoming, and professional demeanor while interacting with guests.
• Check guests in and out, ensure proper payment is received, note and fulfill special requests, and record accurate information.
• Answer the phone in a professional and helpful manner.
• Follow procedures for posting charges and settling guest accounts.
• Address and resolve guest problems to increase guest satisfaction.
• Know emergency procedures and hotel policies.
• Be punctual for scheduled shifts.

Benefits

• Hotel room discounts for employees and family.
• Company-wide year-round and seasonal incentives.
• DailyPay feature allowing employees to access earnings on a preferred day.
• Referral bonus opportunity of up to $500.
• 401(k) matching.
• Brand-wide travel discounts.
• Company-wide travel discount program.
• Referral bonus incentive.
• Retention bonus incentive.
• Annual review program.
• Opportunities for growth.
• Paid training.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed