Front Desk

Healthtrax Fitness & Wellness • Washington Township, NJ

7d

About The Position

The Front Desk Associate is the face of the business and helps create exceptional experiences for members. The role involves greeting members, prospective members, and guests; answering questions; resolving issues; and completing administrative duties as needed. The ideal candidate is a positive, people-oriented person with a passion for health and fitness who takes pride in providing customer service and creating positive outcomes.

Requirements

• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health and fitness.
• Basic computer proficiency.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide a high level of customer service to members and effectively resolve issues.
• Handle front desk activities, including answering phones and checking in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations and help ensure the facility is clean and safe.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed