Front Desk Associate - Bryant Park

CorePower Yoga • New York, NY

5d • Onsite

About The Position

As a Front Desk Associate at CorePower Yoga’s Bryant Park studio, you will help create an exceptional studio experience by providing premium customer service, supporting teachers and students, and maintaining a clean, consistent, welcoming environment. The role supports student experience, retail and rental revenue, and reliable studio operations across classes and varying levels of studio traffic. It also helps ensure the front-of-studio experience reflects the company’s standards of care and service.

The position is part-time, with hours varying according to the studio schedule. It requires availability for early mornings, evenings, weekends, and/or holidays depending on studio needs, and may include approximately 20 hours per week. The hourly rate is $18.50.

Requirements

• Passion for wellness, fitness, or yoga.
• Warm, welcoming, high-energy demeanor.
• Customer-focused and community-oriented approach.
• Reliability, responsibility, and consistency.
• Strong communication and relationship-building skills.
• Confidence and accuracy using a point-of-sale (POS) system to support student transactions.
• Availability for early mornings, evenings, weekends, and/or holidays depending on studio needs.

Nice To Haves

• CorePower Yoga Studio Experience Team (SET) experience, particularly because the role supports studio cleanliness.
• Hospitality experience, such as in fitness studios, salons, coffee shops, or hotels.
• Retail sales experience.

Responsibilities

• Welcome new and returning students, and explain studio etiquette, class formats, intensity levels, and membership benefits.
• Build warm, authentic relationships with students and teachers.
• Assist students with purchases such as retail products, mat and towel rentals, water, and yoga products; recommend additional purchases thoughtfully when appropriate.
• Manage class waitlists and support an efficient check-in flow.
• Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team.
• Verify charges, address student needs or concerns, reconcile rosters, and complete roster close-out processes.
• Help students with retail sizing, product recommendations, and purchase decisions.
• Maintain merchandise presentation to brand standards, including processing markdowns and placing new products on the sales floor.
• Tidy practice rooms, reset props, clean mirrors, and prepare spaces for use.
• Clean and sanitize locker rooms and keep them stocked.
• Maintain cleanliness and facility upkeep according to brand standards.
• Act as the studio key holder and complete daily opening and closing procedures.
• Prepare the studio for the first class by unlocking it, setting up lights and audio, and ensuring the space is tidy, fresh, and welcoming.
• After final classes, secure the studio, reconcile the point-of-sale system, tidy rooms, and restock as needed.

Benefits

• Free All Access Membership for in-studio or online use.
• Free All Access Membership for a Plus One.
• Retail discounts.
• Continued education offerings.
• Access to an Employee Assistance Program (EAP).
• Time-and-a-half pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed