Front Desk Associate - Park Slope

CorePower Yoga • Park Slope, NY

4d • Onsite

About The Position

The Front Desk Associate ensures an exceptional CorePower Yoga studio experience by delivering premium customer service, supporting teachers and students, and maintaining a clean, consistent, and welcoming environment. The role helps elevate student experience, drive retail and rental revenue, and maintain operational consistency across classes and varying levels of studio traffic. It supports student satisfaction, retention, and sales while upholding CorePower’s brand standards of care and service.

The associate welcomes new and returning students, helps them understand studio etiquette, class formats, intensity levels, and membership benefits, and builds warm relationships with students and teachers. The role supports purchases and retail sales, manages class waitlists and check-in, communicates studio updates, and completes roster and point-of-sale processes. It also includes maintaining studio rooms and locker rooms, and serving as key holder for daily opening and closing procedures.

This is a part-time position with hours that vary according to the studio schedule. Availability may be needed early mornings, evenings, weekends, and/or holidays. The role may include approximately 20 hours per week, as modeled in test forecasting. The stated pay rate is $18.50 per hour.

Requirements

• Passion for wellness, fitness, or yoga.
• Warm, welcoming, high-energy demeanor.
• Customer-focused and community-oriented approach.
• Reliability, responsibility, and consistency.
• Strong communication and relationship-building skills.
• Confidence and accuracy operating the point-of-sale (POS) system to support seamless student transactions.
• Availability for early mornings, evenings, weekends, and/or holidays depending on studio needs.

Nice To Haves

• CorePower Yoga Studio Experience Team (SET) experience, as the role includes supporting studio cleanliness.
• Hospitality background, such as experience in fitness studios, salons, coffee shops, or hotels.
• Retail sales experience.

Responsibilities

• Welcome new and returning students and explain studio etiquette, class formats, intensity levels, and membership benefits.
• Build authentic, warm relationships with students and teachers.
• Help students make purchases, including retail products, mat and towel rentals, water, and yoga products; upsell thoughtfully when appropriate.
• Proactively manage class waitlists and ensure smooth check-in flow.
• Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
• Reconcile rosters accurately by verifying charges, supporting student needs or concerns, and completing roster close-out processes.
• Support retail sales by helping students with sizing, product recommendations, and purchase decisions.
• Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor.
• Maintain practice rooms by tidying spaces, resetting props, cleaning mirrors, and ensuring overall readiness.
• Keep locker rooms clean, sanitized, and fully stocked, and uphold cleanliness and facility upkeep standards.
• Serve as studio key holder and perform daily opening and closing procedures.
• Prepare the studio for the first class by unlocking it, setting up lights and audio, and ensuring the space is tidy, fresh, and welcoming.
• Close the studio after final classes by securing it, reconciling POS, tidying rooms, and restocking as needed.

Benefits

• Free All Access Membership for studio or online use.
• Free All Access Membership for a Plus One.
• Retail discounts.
• Continued education offerings.
• Access to Employee Assistance Program (EAP).
• 1.5x holiday pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed