Front Desk (Melrose Park)

DENTAL DREAMS•Melrose Park, IL

11h•$15 - $18•Onsite

About The Position

Dental Dreams LLC is hiring a bilingual (Spanish) Front Desk Receptionist in Melrose Park, Illinois. The position focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. The receptionist works as part of a team and helps maintain a clean, professional office environment. The company is also interested in training candidates who want to become Dental Assistants and/or Office Managers.

Requirements

Bilingual in Spanish.
Customer service experience.

Nice To Haves

Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in line with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies promptly.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.