Front Desk Associate
Pdk Airport LLC DBA Holiday Inn Portland Airport•Maywood Park, OR
About The Position
The Front Desk Associate at the Holiday Inn Portland Airport Hotel welcomes guests and creates a positive first and lasting impression. The role supports a smooth guest experience by handling front desk transactions, answering questions, providing information, resolving concerns, and coordinating with hotel teams. The position is suited to someone who enjoys helping people and working in a fast-paced, team-focused environment. Previous hospitality or customer service experience is preferred, but training will be provided to the right candidate.
Requirements
- Strong customer service skills and a positive attitude.
- Strong communication and problem-solving abilities.
- Basic computer skills and comfort using multiple systems.
- Ability to multitask in a fast-paced environment.
- Dependable attendance and flexible availability.
- Oregon Food Handlers Card required.
Nice To Haves
- Previous hospitality or customer service experience preferred.
Responsibilities
- Welcome guests with a friendly, professional attitude.
- Handle guest check-ins and check-outs efficiently and accurately.
- Answer phones and assist with reservations.
- Provide information about hotel amenities and local attractions.
- Resolve guest questions and concerns with care and urgency.
- Process payments and balance shift transactions.
- Coordinate with housekeeping and maintenance to support a smooth guest experience.
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Competitive pay
- Employee hotel discounts worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
