Front Desk Associate - NoHo

CorePower Yoga • New York, NY

22h

About The Position

The Front Desk Associate ensures an exceptional studio experience by delivering premium customer service, supporting teachers and students, and maintaining a clean, consistent, welcoming studio environment. The role supports the student experience, retail and rental revenue, and operational consistency across classes and studio traffic levels. It helps strengthen the in-studio experience by improving operational reliability and supporting student satisfaction, retention, and sales, while reflecting CorePower Yoga’s standards of care and service.

This is a part-time role with hours that vary according to the studio schedule. Depending on studio needs, availability may be required early in the morning, in the evening, on weekends, and/or on holidays. The role may include approximately 20 hours per week, as modeled in test forecasting. Compensation is $18.50 per hour.

Requirements

• Passion for wellness, fitness, or yoga.
• Warm, welcoming, high-energy demeanor.
• Customer-focused and community-oriented approach.
• Reliability, responsibility, and consistency.
• Strong communication and relationship-building skills.
• Confidence and accuracy operating a point-of-sale (POS) system.

Nice To Haves

• CorePower Yoga Studio Experience Team (SET) experience; the role includes supporting studio cleanliness.
• Hospitality experience, such as in fitness studios, salons, coffee shops, or hotels.
• Retail sales experience.

Responsibilities

• Welcome new and returning students, and explain studio etiquette, class formats, intensity levels, and membership benefits.
• Build warm, authentic relationships with students and teachers.
• Assist students with purchases, including retail products, mat and towel rentals, and water; make thoughtful upsell recommendations when appropriate.
• Manage class waitlists proactively and support smooth check-in flow.
• Communicate studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
• Reconcile class rosters by verifying charges, supporting student needs or concerns, and completing roster close-out processes.
• Support retail sales with product sizing, recommendations, and purchase decisions.
• Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor.
• Maintain practice rooms by tidying, resetting props, cleaning mirrors, and preparing spaces for use.
• Keep locker rooms clean, sanitized, and stocked, and uphold cleanliness and facility upkeep standards.
• Serve as the studio key holder and perform daily opening and closing procedures.
• Prepare the studio for the first class by unlocking it, setting up lights and audio, and ensuring the space is tidy, fresh, and welcoming.
• After final classes, secure the studio, reconcile the POS, tidy rooms, and restock as needed.

Benefits

• Free All Access Membership, usable in studio or online.
• Free All Access Membership for a Plus One.
• Retail discounts.
• Continued education offerings.
• Access to an Employee Assistance Program (EAP).
• Time-and-a-half holiday pay for hours worked on New Year’s Day, Thanksgiving Day, and Christmas Day.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed