Front Desk Associate

CCMC•South Jordan, UT

About The Position

CCMC is a community management company specializing in master-planned communities. The Front Desk Associate serves as an ambassador and first point of contact for the community, providing administrative support and service that promotes CCMC’s core values of Integrity, Respect, Service and Community. The role supports a highly amenitized community with recreational and lifestyle facilities. This is a part-time position with a flexible schedule.

Requirements

  • At least 6 months of customer service experience with basic cash-handling skills.
  • Strong organizational skills, attention to detail, and problem-solving skills.
  • Outgoing and professional personality.
  • Ability to work independently and within a group.
  • Excellent people skills and commitment to customer service.
  • Ability to communicate effectively orally and in writing.
  • Strong working knowledge of Microsoft Office programs.
  • Must pass a pre-employment drug screen and background check.
  • If driving is a requirement, must hold a valid state driver’s license for the class of vehicle driven, maintain a clean motor vehicle report, and have current automobile insurance at statutory limits; changes to motor vehicle standing must be reported to Human Resources immediately.

Responsibilities

  • Manage front desk operations.
  • Greet and assist guests, answer phones, and direct calls.
  • Open and close the Community Center as the shift requires.
  • Check in members and guests to ensure planned use of the facilities.
  • Register residents for special events and collect payment.
  • Assist the Membership Coordinator with administrative duties.
  • Enforce policies and procedures.
  • Maintain a clean and inviting front desk environment.

Benefits

  • Employee Assistance Program (EAP) and Calm Health.
  • Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
  • 401(k) with automatic enrollment and a 30% company match on the first 10% of contributions.
  • Competitive pay, depending on experience.
  • Flexible schedule.
  • A caring team dedicated to employee success.
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