Front Desk Associate

South Hills•Pittsburgh, PA

About The Position

The Front Desk Associate works at The Lash Lounge, a salon specializing in semi-permanent eyelash extensions and related services. The role focuses on delivering an excellent guest experience, selling memberships and retail products, booking appointments, and contributing to a positive work environment and smooth salon operations. The position offers an hourly wage of $13.00–$15.00, commensurate with experience, plus sales commissions. The company describes opportunities for advancement, salon-service and retail discounts, and training in guest care and lashing-related courses.

Requirements

  • At least 1 year of customer service or retail sales experience.
  • Strong attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Ability to work some weekends and evenings.

Nice To Haves

  • Experience with MindBody Software.

Responsibilities

  • Increase membership and retail sales.
  • Greet visitors and provide an excellent customer experience.
  • Book appointments in person and by phone.
  • Contribute to group operations, including inventory maintenance.
  • Maintain a clean and inviting environment.

Benefits

  • Opportunity for advancement.
  • Employee discounts on retail products.
  • Flexible schedule.
  • Free lash extensions and other salon services.
  • Commissions on sales.
  • Training through a proprietary program, including theory-based and hands-on education.
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