Front Desk Associate - Part Time - WorldMark Windsor Resort

Travel + Leisure Co.•Four Corners, FL

About The Position

Travel + Leisure Co. is hiring a Front Desk Associate to provide welcoming, attentive guest service at WorldMark Windsor Resort. The role supports guests throughout their stay, from registration through checkout, and includes sharing information about the resort and nearby attractions, providing room-rate quotes, and confirming reservations. The schedule includes Saturday and Sunday overnight shifts from 11 p.m. to 7 a.m., with open availability for the remainder of the week for shifts of 4 to 8 hours. The hourly rate is $18.50.

Requirements

  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills, including the ability to read, write, and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash-handling procedures.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Basic computer and office skills.

Responsibilities

  • Welcome guests and provide warm, friendly service.
  • Guide guests through registration, issue unit keys, and share information about the resort and local attractions.
  • Process cash and credit card transactions according to established procedures.
  • Balance cash receipts, perform bucket checks, and handle other cashiering and money-handling responsibilities.
  • Complete checkout procedures and verify charges and credits in guest folios.
  • Reserve and confirm individual and group reservations.
  • Provide guests with room-rate quotes.
  • Respond to guest inquiries and concerns promptly and thoroughly.

Benefits

  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid volunteer time through Wish day
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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