Front Desk

The Fitness Factory Group LLC • Franklin Township, NJ

11d • $16 - $18

About The Position

We are seeking a friendly and organized Front Desk Associate to serve as the first point of contact for customers. The role involves greeting customers, directing them appropriately, answering phone calls, and maintaining the front desk area. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and the ability to multitask. A passion for health and fitness is desired.

Requirements

• Friendly and professional disposition.
• A passion for health and fitness.
• Excellent verbal and written communication skills.
• Strong work ethic.
• Familiarity with computers, spreadsheets, and scheduling software.
• Ability to multitask and thrive in a fast-paced environment.

Nice To Haves

• Two or more years of customer service, receptionist, or front desk experience is preferred.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.
• Accurately record client information and accept payments.
• Schedule classes and appointments.
• Manage incoming and outgoing correspondence.
• Ensure gym rules and systems are followed.

Benefits

• Employee discounts
• Opportunity for advancement
• Training and development
• Flexible scheduling
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed