Front Desk Associate (32 Hour Part Time) - Yerba Buena Island

Action Property Management • San Francisco, CA

7d • Onsite

About The Position

Action Property Management is hiring a part-time Front Desk Associate for its Yerba Buena Island location in San Francisco. The associate represents the company and the Association, provides concierge services, and helps ensure resident satisfaction. The position is scheduled for 32 hours per week: Friday and Saturday from 6:00 AM to 2:30 PM, and Sunday and Monday from 2:00 PM to 10:30 PM. Compensation is $31.00–$32.00 per hour, depending on experience. A monthly $400 travel stipend is provided to support transportation costs to Yerba Buena Island.

Requirements

• At least 18 years of age.
• Successfully pass a pre-employment background check and drug screening.
• High school diploma or equivalent.
• At least 6 months of customer service experience.
• Polished and professional appearance and demeanor.
• Upbeat, positive team-player attitude.
• Strong judgment and a solutions-oriented approach.
• Proactive customer-service approach.

Nice To Haves

• Hospitality, luxury retail, or fine dining experience.
• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by providing exceptional customer service and supporting resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete the Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the Association’s governing documents.

Benefits

• Monthly $400 travel stipend to support transportation costs.
• Comprehensive health benefits for qualifying employees, including medical, dental, vision, pet insurance, and life and disability support.
• Paid time off for qualifying employees, including vacation hours, sick time, and company-observed holidays.
• Employee discounts through ADP Marketplace.
• Ongoing hospitality and property management training.
• Career growth and advancement opportunities.
• 401(k) with company match for qualifying team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED