Front Desk

Healthtrax Fitness & Wellness•Washington Township-Sewell, NJ

About The Position

Healthtrax is seeking a positive Front Desk Associate to welcome members and guests and help create exceptional experiences. The Front Desk Associate is the face of the business, providing customer service, answering questions, resolving issues, and completing administrative duties. The role is suited to a people-oriented person with an interest in health and fitness who takes pride in creating positive interactions and finding resolutions. Healthtrax Fitness & Wellness operates fitness centers focused on cleanliness, safety, physical distancing, lifestyle management, health education, fitness, and community. The position pays $16.00 per hour.

Requirements

  • Strong communication and customer service skills.
  • Upbeat and positive attitude.
  • Passion for health and fitness.
  • Basic computer proficiency.

Nice To Haves

  • Previous customer service experience is preferred.

Responsibilities

  • Enthusiastically greet members, prospective members, and guests.
  • Provide a high level of customer service and effectively resolve member issues.
  • Handle front desk activities, including answering phones and checking in members.
  • Give prospective members tours of the facility.
  • Follow gym systems and processes.
  • Enforce facility rules and regulations.
  • Help ensure the facility is clean and safe.
  • Perform administrative duties as needed.
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