Front Desk Assistant/Care Coordinator

Nuvia Dental Implant Center Careers • Las Vegas, NV

4d

About The Position

Nuvia Dental Implant Center is seeking a patient-focused Care Coordinator to help ensure patients have a seamless, welcoming experience in the office. The role includes greeting patients, managing appointments, handling billing and administrative tasks, building patient relationships, and gathering patient feedback and reviews. Care Coordinators work with doctors, dental assistants, sales consultants, and other team members to support patient care and shared goals.

The day includes preparing and organizing the office, attending daily huddles, reviewing appointments and special requests, welcoming patients, scheduling and rescheduling appointments, processing payments, answering billing questions, and providing administrative support such as filing, scanning, and data entry. Coordinators also explain treatment plans, procedures, and financing options; seek patient feedback; and prepare the office and schedule for the following day.

Requirements

• Strong interpersonal skills.
• Warm and empathetic approach.
• Team-oriented.
• Sales-oriented.
• Results-focused.
• Adaptable.

Responsibilities

• Live company core values.
• Greet and welcome patients and cultivate a positive, welcoming environment.
• Communicate with team members to provide seamless patient care.
• Manage appointments and scheduling, including scheduling and rescheduling to support patient flow.
• Handle billing and payment processing, answer billing questions, and address concerns.
• Provide general administrative support, including filing, scanning, and data entry.
• Actively gather patient feedback and encourage patients to share reviews online.
• Build strong patient relationships and respond to patients’ needs and concerns.
• Provide clear information about treatment plans, procedures, and financing options.
• Attend daily huddles and collaborate with the team to achieve shared goals.
• Prepare and organize the office, review schedules, and make preparations for the following day.
• At the end of the day, review activities for areas of improvement and secure the office.

Benefits

• Base pay of $20–$24 per hour.
• Monthly bonuses of up to $2,000.
• Quarterly bonuses of up to $2,000.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability coverage.
• 401(k) with company match.
• Paid training.
• Paid time off.
• Bereavement leave.
• Parental leave.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed