Front Desk - Hotel

Medical Diagnostic Laboratories•Princeton, NJ

17h

About The Position

The Peacock Inn, a 16-room boutique luxury hotel in downtown Princeton, New Jersey, is seeking an experienced, team-oriented Front Desk Agent with a genuine interest in elite hospitality. The role provides personalized service and helps ensure guests have an enjoyable and memorable experience. The position is part-time and may require weekday, night, weekend, and holiday availability. The agent coordinates with booking, housekeeping, and maintenance teams to respond promptly to guest needs; assists guests with reservations and local services; handles calls and follow-up records; anticipates guest needs and recommends local venues; and communicates with guests ahead of weddings, corporate retreats, and other in-house events. The agent also reports accidents or injuries to senior management and performs front desk, restaurant-hosting, reporting, and other duties assigned by the Hotel Manager.

Requirements

High school diploma or equivalent.
Experienced, team-oriented candidate with a genuine interest in elite hospitality.
Willingness to work weekdays, nights, weekends, and/or holidays.

Nice To Haves

Bilingual ability in Spanish.

Responsibilities

Communicate with booking, housekeeping, and maintenance departments to ensure prompt responses to guests’ needs.
Make reservations or appointments for guests seeking local entertainment or services.
Answer guest calls and record conversation details for future follow-up.
Anticipate guest needs, suggest local venues, and work to meet or exceed guest expectations.
Maintain communication with guests in advance of weddings, corporate retreats, and other in-house events to support event preparation.
Report accidents or injuries to senior management immediately.
Take reservations, answer inquiries, and communicate leads to the Event Coordinator.
Host the restaurant and complete reporting and other duties assigned by the Hotel Manager.