Front Desk Agent and Night Auditors

LAKHANI HOSPITALITY MASTER•Rosemont, IL
•$17 - $18

About The Position

D&J Hospitality Inc. is hiring friendly, reliable Front Desk Agents for all shifts, with availability Friday through Sunday. The role involves welcoming guests, providing customer service, assisting with guest requests, handling phone calls, and completing front-desk and account-related tasks. Hotel experience is preferred but not required.

Requirements

  • Excellent customer service and communication skills.
  • Friendly, professional, and dependable.
  • Basic computer skills.
  • Flexible schedule and ability to work in a fast-paced environment.
  • Availability Friday through Sunday.

Nice To Haves

  • Hotel experience is preferred but not required.

Responsibilities

  • Welcome guests and provide excellent customer service.
  • Check guests in and out and assist with their requests.
  • Answer phone calls and provide hotel information.
  • Post room charges, balance accounts, and complete daily reports.
  • Handle guest concerns and perform other duties as assigned.

Benefits

  • Employee hotel discounts at IHG locations worldwide.
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