Front Desk Agent

Platinum Coastal Group • Fayetteville, NC

14h • Onsite

About The Position

This entry-level, on-site hospitality role serves as a primary point of contact for guests. The Front Desk Agent handles arrivals, departures, questions, requests, and routine front-office needs, interacting face-to-face with guests and others. A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Requirements

• Personable and dependable.
• Composed in busy environments.
• Comfortable starting conversations.
• Attentive to details.
• Motivated to create a positive guest experience.

Nice To Haves

• Prior hospitality experience.

Responsibilities

• Welcome guests and complete check-in and check-out procedures.
• Answer questions about property services, amenities, schedules, and the surrounding area.
• Coordinate guest requests with housekeeping, maintenance, and other departments.
• Maintain accurate guest records, payments, keys, and front-desk communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed