Courtyard Tampa North - Front Desk Agent
Aimbridge Hospitality•Tampa, FL
About The Position
The Front Desk Agent is the face of the hotel and is responsible for creating a welcoming guest experience through warm greetings, smooth check-ins, and friendly farewells. The role keeps front desk operations organized by managing reservations, guest requests, and other needs while providing attentive, efficient service.
Requirements
- High school diploma or equivalent.
- Familiarity with hotel management software and the Microsoft Office suite.
Nice To Haves
- Experience in a hotel or related field.
Responsibilities
- Welcome guests and provide friendly, high-quality service.
- Respond to guest questions and requests to help make their stay enjoyable.
- Communicate clearly with guests and coordinate smoothly with the team.
- Resolve challenges quickly and effectively.
- Manage reservations, check-ins, check-outs, and financial details in an organized manner.
Benefits
- Daily Pay
- Medical coverage
- Dental coverage
- Vision coverage
- Short-term and long-term disability income insurance
- Term life and AD&D insurance
- Paid time off
- Employee Assistance Program
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
