Hampton Inn San Angelo - Front Desk Agent
About The Position
The Front Desk Agent is the face of the hotel and helps create a welcoming guest experience through warm greetings, smooth check-ins, and friendly farewells. The role keeps front desk operations running smoothly by managing reservations, guest requests, and other needs while providing attentive, organized service. The agent communicates with guests and team members, responds quickly to challenges, and handles multiple tasks including reservations, check-ins, check-outs, and financial details. Hotel or related-field experience is preferred. Familiarity with hotel management software and Microsoft Office is noted.
Requirements
- High school diploma or equivalent.
- Familiarity with hotel management software.
- Familiarity with the Microsoft Office suite.
Nice To Haves
- Experience in a hotel or related field.
Responsibilities
- Welcome guests and provide friendly, high-quality service throughout their stay.
- Manage reservations, check-ins, check-outs, guest requests, and related front desk tasks.
- Communicate clearly with guests and coordinate with team members.
- Respond quickly to guest concerns and operational challenges.
- Handle financial details and keep front desk activities organized.
Benefits
- Daily Pay (ask recruiter for details).
- Medical, dental, and vision coverage.
- Short-term and long-term disability income coverage.
- Term life and AD&D insurance.
- Paid time off.
- Employee Assistance Program.
- 401(k) retirement plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
